Improving customer support involves making a commitment to learning what the needs of customers are. ChestNet Transactions recognizes that good customer service is not as much in winning customers, but in keeping them and the key to keeping customers is the level of support provided. We know that it is hard to make a transaction through a service when you have no contact number to speak with a live person and get your needed confidence.
We have started a project to make that happen and will launch a Telephone Support soon. Providing a high-level of customer service is critical to the overall success of problem resolution. ChestNet Transactions is climbing the ladder to be a customer service “star.”
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